Depending on the selected products and their availability, order can be shipped from our offices in different countries.
Possibility of delivery to the destination country also depends on the ordered products. We can ship certain products to most countries of the world.
– Except Australia and Oceania.
– In Africa shipping is possible only to: Egypt, Kenya, Morocco, Seychelles, Tunisia, South Africa.
Delivery time depends on the ordered products and the destination country. On average, standard shipping takes 2 weeks. This applies to the regions: Europe, Middle East, North America (USA, Canada).
Yes, for some products and some countries, express shipping is possible in 2 - 6 business days. If express shipping is available for the product that you are currently viewing and to the country that currently selected, you will see a notification about it.
In some rare cases there may be delays. While international air traffic has not been fully restored after the pandemic, and due to the conflict in Eastern Europe. These are reasons beyond our control. We hope for your understanding if this happens.
How much is shipping?
The shipping cost varies for different countries and regions. For some countries shipping is free. To find out the shipping cost for your country - put the goods in the cart, go to the checkout page and select the country of destination. Then you will see the exact shipping cost.
What about customs?
Our liability is to deliver the placed order to the country of destination. We are not responsible for local laws and customs procedures in the country of destination. As well as for customs fees, if any. Compliance with the regulations of the destination country is the responsibility of the customer.
What if the parcel got stuck?
If the parcel has not reached the destination country within 40 days and stuck on the way. Then we will refund the money or resend the order at our expense.
What if the parcel was not received?
If the parcel has reached the destination country, but was not received by the customer and sent back. Then we will refund the money, excluding $99 return fee, after the parcel is returned to us.
Can I return the products after the parcel was received?
All sales are final and non-refundable. However, if you received a wrong or damaged products, please contact us immediately.